Last updated: October 21, 2026
This is Section 10 of our Terms of Service, word for word. If the two ever differ, the Terms of Service govern.
10.1 You may request a full refund (a “Refund”) for Communication Transformation within fourteen (14) days after the Module 2 Access Date (the “Refund Window”), for any reason and without explanation. Email [email protected] from the email address used at enrollment to request a Refund. For the purposes of this Section 10, “Module 2 Access Date” means the date on which access to Module 2 of the Communication Transformation program is first made available to you in the Skool classroom or the academy app, whichever is earlier, regardless of whether you log in or begin Module 2 on that date. Arofits will state your Module 2 Access Date in your enrollment confirmation and, where a cohort start date applies, in the applicable enrollment materials or Pricing Channels.
10.2 Refunds will be processed via the original payment method through Skool’s rails to the extent supported by Skool. The timing of funds return depends on your financial institution. Typical timelines are five (5) to ten (10) business days after Skool processes the Refund.
10.3 Upon Refund approval or issuance, your access to the course and the AI Coach will end. Content that you have downloaded will remain with you. We will provide you with a copy of your own worksheet and coaching material if requested before your access ends.
10.4 After the Refund Window expires, fees are non-refundable, except where (a) course material is materially delayed beyond the delivery schedule described for the program, or (b) we cancel or materially reschedule a cohort. In those cases, a full Refund is available on request.
10.5 Where Skool’s platform policies govern the mechanics of payment or Refunds, those policies will control operational execution. These Arofits Terms will govern eligibility and the effect of Refunds on access.
10.6 Before you initiate any chargeback, payment dispute, or reversal with your payment provider relating to a transaction for Arofits offerings, you must first contact Arofits support at [email protected] and provide a reasonable opportunity to investigate and resolve the issue. Where Skool is the checkout, any resolution, including refunds, will be executed via Skool’s rails. Failure to contact support first constitutes a breach of these Terms.
10.7 If you initiate a chargeback or payment dispute, we may immediately suspend, freeze, or restrict your access to programs, digital products, communities, and related services, and we may pause fulfilment pending resolution. Access may remain suspended while the dispute is investigated and until all outstanding balances, fees, or reversals are resolved.
10.8 Reinstatement of access following a chargeback or payment dispute will be at our sole discretion and may be conditioned on withdrawal of the dispute, repayment of any reversed amounts, and payment of applicable fees or costs.
10.9 To the extent permitted by law, if you initiate an improper or unauthorized chargeback in violation of this section, you will be responsible for our reasonable direct third-party processor fees and administrative costs that arise from responding to the dispute.
10.10 You acknowledge that payments are processed by third-party providers under the Skool Terms, and that Skool or its providers may withhold, reverse, or adjust amounts in accordance with the Skool Terms.
10.11 Communication Compass annual Subscriptions. You may request a full Refund of the Subscription Fee for your first annual Communication Compass Subscription term within fourteen (14) days after the start of that term, for any reason and without explanation, by emailing [email protected] from the email address that is associated with your account. This Section 10.11 does not apply to monthly Subscriptions, to renewal terms, or to any complimentary period. Upon such a Refund, your Subscription and your access to Communication Compass will end.
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